Support
Before you contact us, take a minute to look into our FAQ section. You will find answers to most questions right there.
Video Library Support
The team at Perception Neuron will provide an extensive library of tutorial videos available online. Please click this link to access.
Support By Email
Perception Neuron provides support via email by sending a message to contact@neuronmocap.com. Please allow up to 48 hours for a response. Please note that our support is limited to the Perception Neuron hardware and software only. We do not support 3rd party software and hardware. Please contact those manufacturers' support department if you have any questions or go into our FORUM to discuss your issues with other users.
Support For 3rd Party Software
Perception Neuron does not provides support for 3rd party software. If you have any questions, we suggest you contact the makers of the software on their support page. As an alternative, you may also post your question in the forum and seek guidance from the community at large.
AUTODESK: MAYASupport page link
AUTODESK: 3DS MAXSupport page link
AUTODESK: MOTIONBUILDERSupport page link
OCULUS RIFTSupport page link
UNITY 3DSupport page link
UNREAL ENGINESupport page link
REALLUSIONSupport page link
UNIGINESupport page link
About Perception Neuron
We are part of Noitom Ltd. and dedicated to the development of motion capture systems for entertainment, sports, science and medicine.
- 278 NE 60 St
Miami, Florida 33137
- (305) 521-3124
- +86 10 82055391 ext. 852
- contact@neuronmocap.com
© 2018 Noitom. All rights reserved.
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