I already hooked up the neuron suit and axis neuron, and I've already got my character in iClone 7. I open the Motion Live plugin to connect the neuron to iclone, but when I click the green circle it lights up but does not detect my neuron actor. When I click it, it still says my actor as 0. The IP address and port are both same on the Motion Live plugin and also on Axis neuron. Because of this, I'm unable to move my character in iClone using the perception neuron. Attached are some screenshots. I already followed the steps like in the manual but it still doesn't work.
I captured a video of my problem: https://drive.google.com/open?id=19HoL-Srzv79k1jupR6wj4fQt4unYIrLL