I recently purchased the 32 neuron rig that is supposed to come with the Iclone solo plugin download. The rig arrived quickly but I have not received any information or download link for the iclone plugin which as a long time iclone user is one of the main reasons I purchased it. I've opened a support ticket as well. Has anyone experienced this as the order fulfillment should include more information for steps to obtain the software as there's nothing that I received at any rate. IN fact in my account on the website here it still lists my order as processing even though I received the rig. Hopefully someone can shed some light and adjust the order fulfillment information to include details for customers.